One line in. Every call answered.
First, a normal day without Vona. Then, the same hour with Vona answering.
Read the call. Then dial it yourself.
Illustrative transcripts written to Vona's rails for roofing. The number is live if you're curious.
The 2 AM tarp call
A ceiling is actively dripping after an overnight storm cell. Dispatch needs the address before the caller finishes the sentence.
Call it yourself — +1 (561) 566-1668
Read the transcript
The supplement question
A caller's adjuster already inspected the roof; she wants to know if the approved scope covers everything the crew found once they got up there.
Call it yourself — +1 (561) 566-1668
Read the transcript
Excerpts from her call log.
The daily reality of a roofing line — not a scripted happy path.
Test her on it.
The knowledge Vona carries for roofing — verbatim, never invented.
Vona states only what's on the shop's price sheet and never estimates a job cost or a claim outcome over the phone — scope and pricing are the estimator's call, every time.
Work outside the shop's scope — solar installs, out-of-county addresses, trades the crew doesn't run — gets a warm referral out, and the caller's name and number are still captured either way.
That's the point.
Every answer below is scripted, approved wording — written into her rails and re-tested on the real line after every change.
And when a caller asks if she's an AI, she says yes. Every time.
A faithful recreation of the capture screen.
Saved mid-call — hang-ups still leave a lead. Texted and emailed the moment the call ends.
Claim CL-88214 — caller asking whether the crew's supplement findings are covered. Callback window: after 3 PM today.
4410 Palm Vista Drive — active leak, tarp needed today. Homeowner moved furniture clear of the drip.
Your whole front desk, on one screen. What you see here is a faithful recreation of that capture screen, drawn from fictional demo-call data.
Your website gets a receptionist.
The same Vona — now in the corner of your site.
Tap once to talk — the same Vona answers in the browser, mic only, no phone required.
Intake chips let a visitor route themselves in one tap; every lead lands in your log the moment it's captured.
For food & retail: Vona hands the visitor to a secure checkout — never card data in the widget.
Built around your business, not from a template.
We customize Vona's knowledge and capabilities to your requirements — your services and prices, hours, service area, team routing, calendar, the way you triage. When we're done, she knows your business almost as well as you do.
You share your service area, crew capacity, insurance-partner workflow, and current storm-response protocol — Vona learns the book before she takes a single call.
You share
Your services/price sheet, hours, routing, and calendar — your calendar stays yours, revocable in one click.
Vona learns your book
Services, sheet facts, service area, hours, team routing, and referral policy — configured, not guessed.
Vona answers in your name
On your number, in your business's name, with your book — not the demo's.
Roofing is the newest desk Vona sits at.
The same receptionist already answers for working businesses — each vertical gets its own vocabulary, rails, and rig.
Your line. Your numbers.
Change any number. The arithmetic is ours; the loss is yours.
default from Invoca, 2026 (closest generic home-services rate; no roofing-specific missed-call rate published) — directional
your estimate — set it to what you close
Independently cited industry figures — not our arithmetic above, but the pattern behind it.
2. RoofLink, "30 Roofing Industry Statistics" (2024/2026) — https://rooflink.com/insights/roofing-industry-statistics/
3. RoofLink / NRCA-cited estimates (2024/2026) — https://rooflink.com/insights/roofing-industry-statistics/
4. Dr. James Oldroyd (MIT Sloan) with InsideSales.com, "Lead Response Management Study" (2007) — https://www.onecavo.com/wp-content/uploads/2015/11/MIT-InsideSales.com_Lead-Response-Management.pdf
Your callers switch languages. Vona keeps up.
The rails above hold in both languages — this isn't a thinner Spanish version.
Hi, we have a leak in the roof from last night's storm.
I understand — is the water still dripping, or has it calmed down since the rain stopped?
Todavía gotea, pero más despacio.
Voy a marcar esto como una fuga activa para una visita de emergencia hoy mismo. ¿Me puede dar la dirección y el mejor número para contactarle en la próxima hora?
The no-scope promise and the insurance-judgment refusal keep their exact wording after the call moves into Spanish.
The questions roofing owners ask first.
Every answer, no clicking required.
A missed call in storm season is a five-figure job gone.
Tell us your trade and typical storm-week call volume - a human replies the same day and shows you what you're missing. Then Vona takes the calls.
Her knowledge and capabilities are built to your requirements.
Ask her anything a caller would.
Or hear her first: +1 (561) 566-1668
Prefer email? [email protected]