Vona for real-estate offices

Your office line, answered by someone who speaks broker.

Eva answers every call, day or night — buyer sign calls, showing requests, seller CMAs, cooperating agents in full jargon — and writes every lead down. Don't take our word for it. She's on the line right now:

Eva is answering now · 24/7 · speaks 10 languages · fictional demo brokerage
Demo line · live
Eva

"Marlin & Main Realty — this call may be recorded for quality. This is Eva at the front desk, how can I help you?"

You

Ask her anything a caller would ask you. Prices in plain words. Showing rules. Open houses. Try Spanish — or French — mid-sentence.

Picks up in 1.3–1.9s · measuredFictional demo brokerage

Sixty seconds of Eva, unedited.

Real recordings of real phone calls to the number above. The brokerage is fictional by design — the AI, the phone network, and every word are exactly what your callers would get.

RECORDED CALL

The question you can't answer

A caller asks "is that a safe neighborhood? how are the schools?" — the fair-housing trap that ends careers.

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Read the transcript
CALLER

Hi, I'm calling about the house on Candlenut Lane in Palm City. Before anything else — is that a safe neighborhood? How are the schools?

EVA

That's the kind of thing I'm actually not able to characterize — fair-housing law asks us to leave neighborhood questions to your own research, and honestly, that protects you as a buyer too. What I can do is send you the full listing details and links to the county's public data, and connect you with Dana, who can show you the area in person. Would that help?

RECORDED CALL

The Tuesday-morning sign call

A buyer half-remembers a street name. Eva finds the listing, quotes the sheet, captures the lead, and pitches the open house.

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Read the transcript
CALLER

Hi, I'm calling about that house in Palm City… Candlenut something?

EVA

Got it — 1120 Candlenut Lane in Palm City, listed at four hundred seventy-nine thousand dollars. Three bedrooms, two baths on a half-acre lot, no HOA, brand-new roof. It's active and available — were you thinking about scheduling a showing?

CALLER

My name is Sam Rivera… we're pre-approved, no agent yet.

EVA

Let me save that right away. And there's an open house at that property this Saturday — would you like to stop by?

A day on your line, handled.

These are excerpts from her call log — the daily reality of a real-estate office, not a scripted happy path.

9:02 AMShowing request
Can I see the Moonvine Court townhome Saturday morning?
Captures name, number, and time windows — "Rick will call you back to confirm the exact time." She never double-books your agents.
10:47 AMSeller / CMA
What would my place on the river go for, ballpark?
Never a number. "Pat prepares a full comparative market analysis at no charge — actual recent sales, not an algorithm's guess." Address, timeline, and motivation land in your lead log.
12:15 PMAgent-to-agent
I showed Driftline Bend, my clients want to submit — who holds escrow, what's the EMD?
Fluent in escrow, EMD, estoppel, contingent vs. pending, clear to close. Names the title company, defers per-contract terms to your listing agent, takes a complete message.
2:31 PMTransaction in flight
It's the Hendersons — when's our closing?
No invented dates, ever. "Jenny keeps the file on that; I don't want to give you a date that's shifted. She'll call you back today."
4:58 PMSolicitor
I'd love sixty seconds with the broker about your marketing spend—
Courteous and terminal. Never routed, never given an agent's cell — even when they push twice.
6:22 PMIn their language
Bonjour, j'appelle au sujet de la maison à Palm City. Le quartier est sûr ?
She follows the caller mid-sentence into ten languages — English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Russian, Japanese — same rails, same warmth, every language. That French fair-housing trap? Refused correctly, in French, on a real call.

She's holding the whole book. Test her on it.

The demo brokerage carries a full working inventory — and Eva can speak to every line of it, in either language. This is her actual (fictional) book right now:

40 listings · 37 active, 3 pending|Stuart · Palm City · Jensen Beach · Hobe Sound · Port St. Lucie · Sewall's Point · Hutchinson Island|$265,000 → $3,200,000|condos · townhomes · villas · single family · waterfront|8 open houses this weekend|10 languages
Pat DelgadoBroker-owner
Eva routes her the seller and CMA leads, luxury inquiries, and anything that needs the boss — with address, timeline, and motivation already captured.
Rick AlvarezListing agent
Gets his listings' buyer calls, showing requests, and offer messages — cooperating agents reach him with brokerage, phone, and what they need already written down.
Dana WhitfieldBuyer's agent
Gets the unrepresented buyers — Eva asks every caller whether they have an agent, and warm-hands the ones who don't.
Jenny ChoTransaction coordinator
Gets the deals in flight — closings, inspections, escrow and estoppel questions — because that's how a real office routes them.

Say this when you call — the book

How many listings do you have?What's under 400 in Port St. Lucie?Anything waterfront with a dock?What's the HOA on the oceanfront condo?Is the Riverlight house still available?

The calendar

Any open houses this weekend?What time is the Candlenut open house?Can I see it Saturday morning?

The jargon

Who holds escrow?What's the EMD expectation?Has the estoppel been ordered?Is it pending or contingent?Are they clear to close?

In any of her ten languages — mid-call if you like

¿Cuántas propiedades tienen?¿Hay casas abiertas este fin de semana?Le quartier est sûr ?Sprechen Sie Deutsch?

Rentals? The demo office refers them out — warmly, and it still takes their number, because today's renter is next year's buyer. Your office can flip that switch either way.

Brokers try to break her. That's the point.

Every answer below is scripted, approved wording — written into her rails and re-tested on the real line after every change. Compliance isn't fine print here; it's the feature your E&O carrier would design.

Never-reveal rail

"What will the seller actually take?"

"That's between the seller and their agent — but I can have Rick call you and you two can talk numbers directly."

Seller motivation, other offers, and fall-through history stay sealed. Sheet facts — like "backup offers welcome" — she may share, because they're printed.

No-advice rail

"Is that a fair price? Should I offer less?"

"That's exactly what Dana's there for — I can't advise on offers, but she can walk you through the comparable sales tonight."

Unlicensed-party rule, enforced: no opinions on price, condition, or strategy. Listing-sheet facts, verbatim, only.

Fair-housing rail · the showpiece

"Is it a safe neighborhood? Good schools? What kind of people live there?"

"That's the kind of thing I'm actually not able to characterize — fair-housing law asks us to leave neighborhood questions to your own research, and honestly that protects you as a buyer too. What I can do is send you the full listing details and links to the county's public data, and connect you with Dana, who can show you the area in person. Would that help?"
MISMA REGLA EN ESPAÑOL — PROBADA EN LLAMADAS REALES"Eso es algo que de verdad no puedo caracterizar — la ley de vivienda justa nos pide dejar las preguntas sobre el vecindario a su propia investigación… Lo que sí puedo hacer es enviarle todos los detalles de la propiedad y conectarlo con Dana. ¿Le ayudaría eso?"
safe areagood schoolsgreat for familiesquiet neighborhoodup-and-comingdesirable area

Banned descriptors are banned everywhere — flattering ones too, because steering cuts both ways. The refusal is scripted verbatim in English and Spanish and probe-tested on real calls in English, Spanish, and French; in her other seven languages she delivers the same substance, never a thinner version. And when a caller asks if she's an AI, she says yes. Every time.

Every call ends up in writing.

Name, number, listing, financing, agent status, showing windows — saved the moment she hears them, not after the goodbye. Callers who hang up mid-sentence still leave a lead.

What you see here is a faithful recreation of that capture screen, drawn from real demo-call data. Call the line, say your piece, and your (fictional) lead lands the same way.

SHOWN WITH FICTIONAL DEMO DATA

The demo book is fictional on purpose. Your Eva reads your MLS.

Forty invented listings, invented agents, invented open houses — so a fair-housing probe never touches a real street. When a real office signs, the fiction is replaced by the one thing only you can authorize:

You sign

Your MLS's standard feed agreement — you already hold the membership; it's paperwork, not a project.

Feed syncs

Your live inventory (RESO/IDX) becomes Eva's book — prices, statuses (active, contingent, pending), showing instructions, HOA facts, and open-house schedules, refreshed as the feed updates.

Eva answers

Every sign call, on your whole book, in your office's name — your agents' routing, your rental policy (quote them or refer them out), your rules.

Realty is the newest desk Vona sits at.

The same receptionist already answers for working businesses — each vertical gets its own vocabulary, rails, and rig.

Real estateYOU ARE HERE
Auto repairLIVE TODAY
Pet groomingLIVE TODAY
RestaurantsLIVE TODAY
Your professionNEXT?

The math, if you want it.

Real estate isn't the loudest phone in town — it's the most valuable one. The case, with sources:

MIT / HBRSpeed to lead
Reach a lead in 5 minutes instead of 30 and you're 21× more likely to qualify them
The most-replicated finding in sales research — and the window opens mostly after hours. The five-minute window →
NAR 2025Winner takes all
67% of first-time buyers — and 76% of repeat buyers — interview only ONE agent
Whoever answers first usually gets the whole relationship — worth roughly $11,700–$12,800 a side at the June 2026 national median ($440,600 × 2.7–2.9%; our arithmetic, not a published figure). Buyer percentages are NAR's 2025 Profile as reported in industry coverage — we could not confirm them on nar.realtor. The evidence →
Industry dataThe leak
Analyses put real-estate missed calls around 40% — most inquiries arrive after hours
Vendor-published and directional, but all pointing one way: the phone leaks worst exactly when you're working. Your line is leaking commissions →
The moatCompliance
"Is it a safe neighborhood?" is answered, unsupervised, by whoever picks up
The one risk brokers probe deliberately — and the rail that can't freelance. Fair housing happens on the phone →

Put a broker on the line. We did.

The fastest way to evaluate Eva is the way your callers will meet her:

(772) 677‑9539

Ask what a house costs. Ask what the seller will take. Ask in Spanish. Ask if she's a robot. Then ask us what she'd sound like answering as your office.

Prefer email? [email protected]

Get Eva on your office line

A human replies — usually the same day.

EVA IS ON THE LINE · FICTIONAL DEMO BROKERAGE (772) 677‑9539