For electrical contractors

AI Receptionist for Electricians

The no-power call at dinnertime went to the electrician who actually picked up.

Vona answers every electrical call, day or night, in English and Spanish, flags true hazards, books the job, and texts you the details.

Customized to your business — when we're done, she'll know it almost as well as you do.

panel emergency generator interlock install code-upgrade quote

Curious how she sounds? She's on the line now: +1 (561) 566-1668 · English y español

Vona is answering now · 24/7 · English y español, mid-sentence · several calls at once · live demo line
Demo line · live

“This call may be recorded. This is Vona at the front desk — how can I help?”

The demo line answers as a general front desk. Your Vona answers in your business's name, with your book.

The phone, before and after

One line in. Every call answered.

First, a normal day without Vona. Then, the same hour with Vona answering.

WITHOUT VONA
The phone rings. Nobody can pick up.
Illustration: An electrician crouched at an open breaker panel by flashlight after a storm, tools spread across the floor,…
RINGING · NO ANSWER
WITH VONA
Several calls at once — all answered. The booking lands on your phone.
Sparking panel flagged urgent, callback promised within minutes.
CALL 1 · ANSWERED
Sparking panel flagged urgent, callback promised within minutes.
Generator install inquiry, caller in Spanish, booked for Thursday.
CALL 2 · AT THE SAME TIME · ESPAÑOL
Generator install inquiry, caller in Spanish, booked for Thursday.
Outlet not working, low-priority, scheduled for next opening.
CALL 3 · HANDLED
Outlet not working, low-priority, scheduled for next opening.
Owner's phone shows the appointment, address, and hazard note.
BOOKED · ON YOUR PHONE
Owner's phone shows the appointment, address, and hazard note.
Read her

Read the call. Then dial it yourself.

Illustrative transcripts written to Vona's rails for electrical. The number is live if you're curious.

Transcript · illustrative

The burning smell at 9:40 PM

A caller notices smoke and doesn't know whether it's safe to touch the panel. This is the call the fork exists for.

Call it yourself — +1 (561) 566-1668

Read the transcript
CALLERThere's a burning smell coming from my breaker panel, and I don't know if I should touch it.
VONADon't touch the panel itself. If you can safely reach the main breaker or your outdoor disconnect, go ahead and shut that off — but only if it's easy to get to without any risk.
CALLEROkay, I think I can reach the outdoor one.
VONAGood. Once that's off, is anyone else in the house right now, and what's the address?
CALLERJust me. It's 88 Loquat Lane.
VONAI'm flagging this as urgent right now — someone will call you back within minutes, not hours. Please stay clear of the panel until they arrive.
CALLEROkay, thank you.
VONAOf course. Your electrician will confirm everything's safe before doing any work — you did the right thing calling this in.
Transcript · illustrative

The generator quote before hurricane season

No emergency here — a homeowner planning ahead, working out what a whole-house generator install actually involves.

Call it yourself — +1 (561) 566-1668

Read the transcript
CALLERI want to get a whole-house generator installed before hurricane season starts.
VONAGood timing. Do you know roughly what size home or how many circuits you'd want backed up, or should the estimator figure that out on-site?
CALLERNo idea, honestly, that's why I'm calling.
VONAThat's completely normal — the estimator walks the panel and lays out real options with you there. Can I get your name and the property address?
CALLERRenee Alvarez, 512 Banyan Court.
VONAThanks, Renee. I have an estimator open Thursday at 1 PM for a generator walkthrough — I'll text you the confirmation now.
A day on your line, handled

Excerpts from her call log.

The daily reality of a electrical line — not a scripted happy path.

9:40 PM
Emergency
“There's a burning smell from my breaker panel, I don't know if I should touch it.”
Gives a general safety instruction — stay off the panel, use the outdoor disconnect if safely reachable — flags urgent, texts dispatch, promises a callback within minutes.
11:15 AM
Project quote
“I want a whole-house generator installed before hurricane season.”
Never quotes a price. Books an estimator to walk the panel on-site; captures address and rough circuit count if the caller knows it.
1:50 PM
Existing job, won't guess
“Is the inspector still coming Friday for my panel upgrade?”
"Dispatch keeps the permit and inspection schedule; I don't want to give you a date that's shifted. They'll call you back today." No invented inspection dates.
3:20 PM
Solicitor
“I've got a wire-supply deal for your shop, just thirty seconds—”
Courteous and terminal. Takes a message for the office, never patches a vendor pitch through to the owner or a technician.
5:05 PM
En español
“Hola, se me fue la luz en toda la casa y hay chispas en el panel.”
Follows into Spanish mid-sentence — same hazard rail, same safety instruction, flags urgent, address confirmed in Spanish.
6:48 PM
Maintenance / recurring
“It's time for our annual arc-fault breaker and surge-protector check.”
Confirms it as a routine annual inspection under the account's service plan, books off the calendar's real openings.
She's holding your whole book

Test her on it.

The knowledge Vona carries for electrical — verbatim, never invented.

Shown for a fictional electrical business · your Vona carries yours
Panel upgrades (100A to 200A service) GFCI and AFCI (arc-fault) breaker installation & code compliance Generator interlock kits & whole-house transfer switch installs Whole-house rewiring and knob-and-tube replacement EV charger installation Lighting and outlet circuit work Code-compliance inspection prep for permitted jobs Hazard and troubleshooting calls — sparking, tripping, dead circuits Fictional example

Vona states your service-call fee and estimate policy exactly as written on your sheet, word for word — she never prices a panel upgrade, rewire, or generator install before an electrician has looked at the job.

Service area
Your configured service radius, stated exactly as set at onboarding.
Hours & after-hours
Answers 24/7. Any hazard — sparking, burning smell, total power loss — is flagged urgent at any hour, with an immediate-callback promise regardless of when it comes in.
Calendar rules
Only offers times your calendar actually shows open, and re-checks before confirming, so a hazard call at 2 PM can't collide with an estimate already booked for that slot.
Dispatcher / office
routine scheduling, code-inspection status questions, general account calls
Lead electrician
hazard and emergency calls — sparking panels, total outages, anything unsafe
Estimator
panel upgrades, generator installs, and EV charger quotes
Owner
permit and inspection escalations, and solicitor calls that won't take no

Work outside scope — industrial three-phase jobs this shop doesn't take, for instance — gets a warm referral out, and the caller's number is still captured, because a hazard call today is a panel-upgrade lead next year.

What she handles · the book
Do you install generator interlocks?What's your service-call fee?Do you handle EV charger installs?Do you pull the permit, or do I?
What she handles · the calendar
Can someone come today?What's your soonest opening this week?Do you have weekend appointments for emergencies?
What she handles · the jargon
Is this a GFCI issue or an AFCI issue?Do I need a 100-amp or 200-amp panel?Is my generator interlock code-compliant?Will this need an inspection sign-off?
What she handles · en español
¿Atienden emergencias eléctricas hoy?¿Cuánto cuesta la visita de servicio?¿Pueden instalar un generador antes de la temporada de huracanes?
Electrical owners try to break her

That's the point.

Every answer below is scripted, approved wording — written into her rails and re-tested on the real line after every change.

No-quote-beyond-sheet
How much would a full panel upgrade run me?
I can't price a panel upgrade over the phone — that's a look, not a guess. An estimator can be there Thursday to walk the panel and give you real numbers on the spot.
The service-call fee is on the sheet and stated verbatim. A panel upgrade's actual cost never is.
No-diagnosis promise
Is it the breaker or is it the wiring behind it?
I can't tell you which from what you're describing — a tripped breaker and a wiring fault can look identical from where you're standing. I'll get an electrician out to check it directly, and in the meantime, don't reset that breaker more than once.
She'll relay a general safety instruction. She never turns a symptom into a diagnosis.
Two-party recording / AI disclosure
Is this call recorded? Am I talking to a robot?
This call's recorded for quality purposes, and yes — I'm Vona, an AI on the line here. I can absolutely have an electrician call you back if you'd rather speak to someone directly.
En españolEsta llamada se graba por control de calidad, y sí — soy Vona, una inteligencia artificial en esta línea. Puedo pedir que un electricista le devuelva la llamada si prefiere hablar directamente con alguien.
Florida's two-party consent rule and the AI disclosure, given without hedging, in either language.
Solicitor / vendor screening
I've got a wire-supply deal for your shop, got thirty seconds?
We don't take vendor calls on this line, but I'm happy to pass a message to the office along with your callback number.
Courteous and terminal — never routed to the owner or a technician, even on a second try.
Banned phrases — everywhere
it's definitely just the breaker that'll cost around $X we can be there in ten minutes it's totally safe to touch don't worry, that's normal I can shave the price down for you I'm a licensed electrician, not a bot

And when a caller asks if she's an AI, she says yes. Every time.

Every call ends up in writing

A faithful recreation of the capture screen.

Saved mid-call — hang-ups still leave a lead. Texted and emailed the moment the call ends.

Demo data · all fictional
Leads Fictional example
(no name yet)561-555-0142
Burning smell from breaker panel, 88 Loquat Lane, outdoor disconnect shut off
emergencyhazard
Renee Alvarez561-555-0163
Whole-house generator install estimate ahead of hurricane season
generatorestimate
Tom Bellamy561-555-0189
Annual arc-fault breaker and surge-protector inspection
maintenancerecurring
Messages for the team
For Lead electrician

88 Loquat Lane — burning smell from panel, outdoor disconnect already off, caller alone in the house. Needs a callback within minutes.

For Dispatcher / office

Caller asking to confirm Friday's inspection is still scheduled for the panel-upgrade permit. Please call back today.

Your whole front desk, on one screen. What you see here is a faithful recreation of that capture screen, drawn from fictional demo-call data.

On your website too

Your website gets a receptionist.

The same Vona — now in the corner of your site.

Tap once to talk — the same Vona answers in the browser, mic only, no phone required.

Intake chips let a visitor route themselves in one tap; every lead lands in your log the moment it's captured.

For food & retail: Vona hands the visitor to a secure checkout — never card data in the widget.

The demo is generic on purpose

Built around your business, not from a template.

We customize Vona's knowledge and capabilities to your requirements — your services and prices, hours, service area, team routing, calendar, the way you triage. When we're done, she knows your business almost as well as you do.

Your Vona learns your permit and inspection workflow, your generator and EV-charger lineup, and your calendar's real openings — not a generic electrician script.

01

You share

Your services/price sheet, hours, routing, and calendar — your calendar stays yours, revocable in one click.

02

Vona learns your book

Services, sheet facts, service area, hours, team routing, and referral policy — configured, not guessed.

03

Vona answers in your name

On your number, in your business's name, with your book — not the demo's.

Precedent

Electrical is the newest desk Vona sits at.

The same receptionist already answers for working businesses — each vertical gets its own vocabulary, rails, and rig.

Real estate
Live demo line · Eva
Law firms
Live demo line · Carmen
Auto repair
Live today
Pet grooming
Live today
Restaurants
Live today
Electrical
You are here
What your missed calls cost

Your line. Your numbers.

Change any number. The arithmetic is ours; the loss is yours.

default from Ainora, 2026 — directional

your estimate — set it to what you close

Missed calls / month
143
Jobs lost / month
43
$ lost per month
$38,580
$462,964 / year
Stop the leak — put Vona on my line
For reference

Independently cited industry figures — not our arithmetic above, but the pattern behind it.

55–65%
of electrical and HVAC service calls are estimated to go unanswered
The same bracket as HVAC in an aggregated home-services call-statistics review.
Ainora, "HVAC, Plumbing and Electrical Service Call Statistics 2026" · 2026
Vendor-published directional
44%
of inbound business calls never reach a live person
Drawn from over 70 million tracked voice and SMS conversations across ten industries; the answer rate climbs the longer a call is allowed to ring.
Invoca, "Lead Conversion Benchmarks Report" · 2026
Vendor report (real call-tracking dataset)
21x
more likely a lead qualifies when reached in 5 minutes instead of 30
The most-replicated finding in sales-response research, drawn from 15,000+ leads and 100,000+ call attempts.
Dr. James Oldroyd (MIT Sloan) / InsideSales.com, "Lead Response Management Study" · 2007
Published study
1. Ainora, "HVAC, Plumbing and Electrical Service Call Statistics 2026" (2026) — https://ainora.lt/blog/hvac-service-call-statistics-2026
2. Invoca, "Lead Conversion Benchmarks Report" (2026) — https://www.invoca.com/reports/the-invoca-lead-conversion-benchmarks-report-2026
3. Dr. James Oldroyd (MIT Sloan) / InsideSales.com, "Lead Response Management Study" (2007) — https://www.onecavo.com/wp-content/uploads/2015/11/MIT-InsideSales.com_Lead-Response-Management.pdf
En español, de nacimiento

Your callers switch languages. Vona keeps up.

The rails above hold in both languages — this isn't a thinner Spanish version.

CALLER

Hi, I think there's something wrong with my breaker panel, it keeps tripping.

VONA

Let's get that looked at — is it tripping every time you reset it, or only sometimes?

CALLER

Cada vez que lo reinicio, se apaga otra vez en unos minutos.

VONA

Entendido — no lo reinicie más de una vez. Voy a anotar la dirección y consigo que un electricista la revise hoy mismo.

The hazard rail and the no-diagnosis rule hold identically in Spanish — a mid-call switch doesn't soften either one.

Asked and answered

The questions electrical owners ask first.

Every answer, no clicking required.

What happens when three hazard calls come in during a storm?
Vona handles all three at once instead of putting any of them on hold, texting each to the owner as its own flagged ticket the moment it's captured. You still set dispatch order — she just makes sure nothing sits unanswered.
Does it book into my calendar?
Yes — it only offers times your calendar shows open and re-checks before confirming, so an estimate booked for Thursday at 1 PM can't get double-sold to another caller Wednesday night.
Can it reach me on an emergency?
It flags true hazards — sparking, burning smells, total power loss — and notifies you immediately by text. It doesn't promise a live mid-call transfer, but a fast callback is promised every time.
Does it speak Spanish?
Yes, fully bilingual in English and Spanish, including switching mid-call the instant a caller does.
Is the demo line real?
Yes — the number on this page is answered live by Vona for a fictional electrical contractor. Calls may be recorded, and every business detail here is invented for demonstration.
Will it tell me whether it's safe to touch my own panel?
It can pass along a general safety instruction — like using an outdoor disconnect if it's safely reachable — but it never diagnoses the hazard itself. That call always goes to a licensed electrician.

Request a walkthrough

A human replies — usually the same day.

Get started

Every unanswered call is a panel job someone else just booked.

Tell us your trade and call volume - a human replies the same day and shows you what your line is leaking. Then Vona answers it.

Her knowledge and capabilities are built to your requirements.

Ask her anything a caller would.

Or hear her first: +1 (561) 566-1668

Prefer email? [email protected]