One line in. Every call answered.
First, a normal day without Vona. Then, the same hour with Vona answering.
Read the call. Then dial it yourself.
Illustrative transcripts written to Vona's rails for auto repair shops. The number is live if you're curious.
The grinding noise at 7:40 AM
First call of the day, before the counter's even unlocked the front door — a caller who can't tell if it's brake pads or something worse.
Call it yourself — +1 (561) 566-1668
Read the transcript
The parts-ETA callback
A customer whose car has been up on the lift since Monday, calling to ask if it's ready — a question Vona won't guess on.
Call it yourself — +1 (561) 566-1668
Read the transcript
Excerpts from her call log.
The daily reality of a auto repair shops line — not a scripted happy path.
Test her on it.
The knowledge Vona carries for auto repair shops — verbatim, never invented.
The diagnostic fee is stated verbatim from the shop's posted sheet and applies toward the repair if the customer goes ahead — never rounded, never negotiated on the phone.
Transmission rebuilds, frame work, and body damage aren't done in-house — those callers get a warm referral to a shop that does that work, and their name and number are still captured before the call ends.
That's the point.
Every answer below is scripted, approved wording — written into her rails and re-tested on the real line after every change.
And when a caller asks if she's an AI, she says yes. Every time.
A faithful recreation of the capture screen.
Saved mid-call — hang-ups still leave a lead. Texted and emailed the moment the call ends.
Dana Whitfield (black Grand Cherokee) called asking for a status update on the transmission job — please call back with the real answer, don't let her call back a second time.
Grand Cherokee transmission job — customer also wants to know if the part came in. Bundled into Dana's callback above.
Your whole front desk, on one screen. What you see here is a faithful recreation of that capture screen, drawn from fictional demo-call data.
Your website gets a receptionist.
The same Vona — now in the corner of your site.
Tap once to talk — the same Vona answers in the browser, mic only, no phone required.
Intake chips let a visitor route themselves in one tap; every lead lands in your log the moment it's captured.
For food & retail: Vona hands the visitor to a secure checkout — never card data in the widget.
Built around your business, not from a template.
We customize Vona's knowledge and capabilities to your requirements — your services and prices, hours, service area, team routing, calendar, the way you triage. When we're done, she knows your business almost as well as you do.
You share your service menu and diagnostic fee, your hours and after-hours safety rules, your team's routing, and your shop's real calendar — Vona learns the sheet and starts answering in the shop's name, on the shop's number.
You share
Your services/price sheet, hours, routing, and calendar — your calendar stays yours, revocable in one click.
Vona learns your book
Services, sheet facts, service area, hours, team routing, and referral policy — configured, not guessed.
Vona answers in your name
On your number, in your business's name, with your book — not the demo's.
Auto Repair Shops is the newest desk Vona sits at.
The same receptionist already answers for working businesses — each vertical gets its own vocabulary, rails, and rig.
Your line. Your numbers.
Change any number. The arithmetic is ours; the loss is yours.
Independently cited industry figures — not our arithmetic above, but the pattern behind it.
2. Numa, 2024 industry trends report (2024) — https://www.numa.com/news/numa-releases-2024-industry-trends-in-auto-service-repair-showing-revenue-upside-for-dealerships-in-missed-calls
3. Invoca research (cited 2024–2026) — https://dialzara.com/blog/missed-calls-hidden-costs-and-ai-solutions
4. Industry aggregation cited by AgentZap (2025) — https://agentzap.ai/blog/auto-repair-phone-statistics
Your callers switch languages. Vona keeps up.
The rails above hold in both languages — this isn't a thinner Spanish version.
I need an oil change for my truck, do you have anything this week?
Of course. How many miles since the last oil change?
Como cuatro mil millas. También, ¿eso incluye revisión de llantas?
Sí, puedo agregar una revisión de llantas a la misma cita — tengo jueves a las 9 AM o viernes a la 1 PM, ¿cuál le conviene más?
The diagnostic-fee limit and the drivability refusal carry over untouched the moment she answers in Spanish.
The questions auto repair shops owners ask first.
Every answer, no clicking required.
Every unanswered call is a bay you paid rent on and didn't fill.
Tell us your call volume and busiest hours - a human replies the same day and shows you what your line is leaking. Then Vona starts answering it.
Her knowledge and capabilities are built to your requirements.
Ask her anything a caller would.
Or hear her first: +1 (561) 566-1668
Prefer email? [email protected]